Customer privacy assurance is the highest priority of festiveganesha.com. We value your trust in us. Our Privacy assurance policy gives confidence to you to use our products and services and recommend others. Please read the following points of policy which focuses on how your personal information will be treated when you use our Site.
festiveganesha.com promises that we will keep your personal information for use of our products and services only. We will not sell or rent your personal information to third parties for any marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Web site and visitors, such as number of visitors, number and type of goods and services purchased, etc. We value your trust and faith in us.
When you use our Site, we collect and store your personal information. We gather your personal information in order to record, support and facilitate your participation in the activities you select, track your preferences, to provide you with a customized Site experience, to notify you of any updated information and new activities and other related functions offered by festiveganesha.com. The purpose behind collecting your personal information is to smoothly proceed your orders and to keep you informed about timely updates regarding your order or your subscription, latest content available on the Site, special offers, and other products and services of festiveGanesha, to assist you with customer service or technical support issues, to follow up with you after your visit, to otherwise support your relationship with FestiveGanesha or to prevent fraud and unlawful use. Thus we only collect such personal information to understand you or your interests.
In general, you can visit the Site without having to provide your personal information during which time you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password. Once you provide your personal information, you are no more anonymous to us. To fully use our Site, you will need to register using our online registration form, where you may be required to provide us with your name, contact number, email id, user id, password, residence / place of business information, billing information, shipping information, bank account details and other personal information as indicated on the forms throughout the Site. Further the fields are marked as mandatory or optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Site. You may provide us with your festiveganesha.com registered user ID. We may automatically track certain information about you based upon your behavior on our site. We use this information to analyze trends, administer the site, track a user’s movement and gather broad demographic information, to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
If you register for the Site on another web site or use a web site providing a service for FestiveGanesha or a web site that helps facilitates your activity on the Site, that web site may provide personal information about you and your transactions back to us.
We use your personal information to facilitate the services you request. We do not sell, rent, trade or exchange any personally-identifying information of our Users. We may provide your collected information to our affiliates and service providers under contract (such as customer care, data analytics) to support the operation of the Website and our services. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to: resolve disputes; troubleshoot problems; measure consumer interest in the services provided by us, inform you about offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement, and in general to improve the user experience and make it comparable to other e-commerce websites; and as otherwise described to you at the time of collection. In our efforts to continually improve our product and service offerings, we collect and analyze demographic, profile and usage data about our users' activity on our Site.
We use your personal information to improve our platform, improve the Site's content and product offerings, prevent or detect fraud or abuses of our website and tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Site.
Items and Services offered on the Site by third parties
Internal Service Providers
To protect your privacy and security, we will verify your identity before granting access or making changes to your personally identifying information. If you have registered your profile on festiveganesha.com, your registered user ID and Password are required in order to access your profile information.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are published on the Site in User Agreement.